Nexus Notes

The AI Learning Dilemma: When to Use Single-Loop vs. Double-Loop Learning As organizations race to integrate artificial intelligence (AI) into their operations, a critical question emerges: How do we learn from AI, and how do we learn to work with AI? Chris Argyris’ concepts of single-loop and double-loop learning provide a robust framework for addressing this challenge. While AI promises efficiency, accuracy, and automation, how organizations adapt and respond to AI-related challenges...

Why M.E.D.D.I.C. Falls Short for AI Implementation Experienced business leaders often rely on proven strategies to guide their decision-making, drawing from established frameworks that have delivered results in the past. These methodologies provide structure, reducing uncertainty in complex decisions. However, what works in one domain does not always translate to another, especially when implementing artificial intelligence (AI). One example is M.E.D.D.I.C., a widely used sales qualification...

Why Traditional Strategies Like S.P.I.C.E.D. Fall Short in AI Implementation Business professionals seeking to implement artificial intelligence (AI) often rely on strategies that have worked successfully for them, assuming that what led to success in one area will naturally translate to another. However, AI adoption requires a fundamentally different approach that extends beyond traditional business methodologies. Take, for example, a sales leader familiar with the S.P.I.C.E.D. methodology....

The Future of Writing Is Not Just Writing — It Is Critical Thinking Recently, a writing teacher shared his decision to stop teaching writing, citing the rapid advancement of AI-powered language models. He explained that the skills he once taught are becoming increasingly obsolete as large language models (LLMs) can now generate well-structured, coherent, and even insightful content. His reflections are thought-provoking but highlight a deeper issue: The challenge ahead is not just about...

The Perils of AI Hallucinations in Legal Practice: Lessons from Walmart Integrating artificial intelligence (AI) into legal practice has introduced remarkable efficiencies, streamlining research, drafting, and case analysis. However, it has also given rise to significant risks, as illustrated by the recent sanctions faced by attorneys at Morgan & Morgan in a Wyoming lawsuit against Walmart. This case involved AI-generated fictitious legal citations, underscoring the ethical and practical...

Article Title In February 2025, Texas Attorney General Ken Paxton launched a high-profile investigation into DeepSeek, a Chinese artificial intelligence (AI) company, over alleged violations of the Texas Data Privacy and Security Act (TDPSA). This enforcement action, part of a broader push to regulate AI systems and foreign tech firms, underscores the growing intersection of data privacy laws, national security concerns, and corporate responsibility in the AI era. As scrutiny over AI...

EU AI Act’s Prohibited Practices: Global Implications for Business Leaders The European Union’s Artificial Intelligence Act (EU AI Act), enacted in 2024, is the world’s first comprehensive regulatory framework governing AI systems. While its primary enforcement applies within the EU, its influence extends beyond European borders. U.S. businesses operating internationally, particularly those providing AI-driven services or products to European clients, must pay close attention. As of February...

Article Title The rapid integration of artificial intelligence (AI) and workplace monitoring tools has transformed how businesses operate, enhancing efficiency and streamlining decision-making. However, these advancements also raise significant questions about privacy, fairness, and accountability. Washington State’s House Bill 1672, a pivotal piece of legislation enacted in early 2025, redefines how employers can use electronic monitoring and AI-driven decision-making systems in the...

Can AI Help Humans Be Less Stupid? The Ironic Truth A colleague recently posed a thought-provoking (and admittedly hilarious) question on LinkedIn: “How can artificial intelligence help humans be consistently not stupid?” At first glance, the question seems reasonable. AI, after all, is often seen as a tool for augmentation — enhancing human capabilities, automating tasks, and even assisting in complex decision-making. But the irony runs deep. AI is not some omniscient force; it is a...

The Illusion of AI Expertise: Why I Reject the Title of “Expert” A recent article by my colleague, Timothy Prosser, MBA, on the nature of expertise made me reflect on my perspectives — particularly in regard to artificial intelligence. Timothy’s article explored the flaws and limitations of expertise, highlighting how cognitive biases, overconfidence, and media influence can distort public perception of who qualifies as an expert. His insights resonated with me, especially as someone...